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FAQ

Booking a Pedicab tour is easy! Simply visit our website or give us a call to make a reservation. Our team will help you choose the best tour option and schedule that suits your preferences.

We recommend arriving at the meeting point 10 to 15 minutes prior to the tour's scheduled start time. This allows you to ensure a smooth and punctual departure. Additionally, please remember to contact your driver upon your arrival. This will help facilitate a seamless beginning to your tour.
The pick up location for the bicycle, e-bicycle and e-scooter rentals is 240 West 56th Street New York, NY 10019. The store is between Broadway and 8th Avenues. Please be aware that riders are not allowed to ride their bicycles, scooter or e-bicycles on the sidewalk except designated bicycle lanes located on 8th Avenue and Broadway Avenue. 
Ride in Central Park is pet friendly and will be more than happy to accommodate you and your fur friend up to 30 lbs.

If you have booked a Pedicab or Horse Carriage Tour and it starts raining, your tour will be transferred to the next day, weather permitting. If there is no availability for rescheduling your tour to the next day, we have a refund policy in place to ensure customer satisfaction.

Yes, our horse-drawn carriage tours are available throughout the year, offering a charming way to experience Central Park's beauty in every season.

We offer a variety of rental options including bikes, e-bikes, and e-scooters. Whether you're an experienced cyclist or looking for a fun way to explore, we have the perfect ride for you.

Yes, riders must be at least 16 years old to rent e-scooters and e-bikes due to safety regulations. All riders should adhere to our safety guidelines for an enjoyable experience.

Absolutely! You can mix and match your rentals to create a diverse and exciting experience. Explore Central Park on a bike, switch to an e-scooter, or try an e-bike for some added adventure.

Yes, same-day bookings are available, subject to availability. However, we recommend booking in advance to secure your preferred rental or tour time and to ensure a seamless experience.

While we highly recommend wearing helmets for safety, we provide helmets with every rental. Your well-being is our priority, and we encourage responsible riding.

Rideincentralpark.com issues a full refund for cancellations made 24 hours before the scheduled ride time.
 
Rideincentralpark.com does not issue any refund for cancellations made less than 24 hours before the scheduled time.